Some of our  services

Strategie and management

IT Strategy Definition

Achieve new business objectives

A good IT strategy enables a flexible and efficient support of core business capabilities that are needed to achieve the business objectives. The strategy defines the target landscape, an achievable technology roadmap as well as an investment plan.

Risk and compliance management

Safeguarding the business

Businesses operate in an ever more complex environment where themes such as the GDPR Global Data Protection Regulation and cyber security have a profound impact on risk and information management. A clear information usage and process dependency analysis delivers a transparent risk map and a concise action plan to safeguard the business.

Products and services digitalisation

New products and services development

Products, markets and services are analysed on their respective digitalisation opportunities and potential roadmaps and customer journeys created.

Business Information Management

Better decisions through better insight

Business information is trapped inside the functional silos. An information analysis of the main KPIs and key capabilities forms the basis of a step-wise business intelligence approach, leading to a rapid insight into the organisational performance.

Due Diligence

IT assets and capability verification Validation and valuation of the intellectual property and other IT assets, IT landscape, processes and capabilities on inherent value, efficacy, risks and strategic fit.

Business continuity

Ensuring operational business security

Risk, impact and availability analysis of the key business processes and data, leading to a gap analysis and contingency planning.

IT support of the business

Efficient high quality processes

The information management and support of the core capabilities and processes of the business are analysed, on the basis of which an optimised target IT landscape, an achievable technology roadmap as well as an investment plan are developed.

Processes, architecture and standards

Integration and data management

The right data for the right processes

The business process information model is analysed and a master data and information-flow concept created. Based on these, the correct data and integration architecture are derived to support the current and future information requirements of the company in an efficient manner.

Operational cost optimisation

Improved process efficiency through better IT support

Many operational processes are inefficient or ineffective, often caused by insufficient or inaccurate information supply. An information-flow analysis identifies these information gaps and defines effective solutions.

Application optimisation

Operational cost optimisation

Analysis of the application landscape requirements, functional overlaps, performance weaknesses and gaps. Creation of a rationalisation plan to optimise costs and improve process support.

Customer interaction optimisation

Improved turnover and costs

Analysis of the optimisation opportunities of the customer interaction processes and integration points. Creation of a multi-channel customer journey strategy, target process landscape, architecture and roadmap.

IT organisation and partners

IT Organisational Alignment

IT Cost and Performance Optimisation Analysis of the IT organisation, its structure, processes, skills and culture, to ensure it is aligned to and can support the business strategy.

IT cost management

Improved IT cost control

Analysis and design of the IT financial planning, including budgeting processes and evaluation of the IT finances.

Partner Model

Partner cost and efficiency optimisation Analysis of the partner capabilities, performance, costs, overlaps, strategic skills, contractual incentives and fit to organisational culture and strategy.

IT project and service management

Project Management Processes

IT efficiency and risk management

Analysis of the project management processes in terms of flexibility, agility, efficiency and risk management.

Portfolio Management

Portfolio process optimisation

Demand process optimisation, project and portfolio evaluation and performance monitoring.