Digital Transformation Consulting for PostFinance

Like so many of her customers, PostFinance is also undergoing a digital transformation. Illutas  has been supporting this digitalisation journey for over a year with consulting, enterprise architecture and project management services.

A main focus in these services is the approach and architecture for customer order management, in order that customers can experience a smooth customer journey.   In several projects, topics such as customer self-service and orderdata-management and -access are being designed and implemented.